To assist with teleworking, IMT assigned VPN (virtual private network) access to all employees.
VPN enables you to connect to the college network from off-campus, with either a college-owned or personally owned computer, to access files and applications. However, VPN should not be used if it is not needed, as while it is a secure means of connection, it still places additional risk to the college network.
Please visit the IMT website for instructions on using VPN and Remote Desktop Access. The instructions for VPN and Remote Desktop Access are listed under the Employee COVID-19 Ready. A video has also been provided. If you require Remote Desktop Access, please e-mail the Help Desk.
For teleworking security reminders, please click here.
See the chart below to guide you on whether you should use O365 applications, VPN only, or VPN with Remote Desktop:
I need to... | Application | Method |
Use e-mail and productivity software | MS Word, Excel, Outlook, Teams, etc. | Use your O365 account via portal.office.com |
Access Colleague | Colleague UI5 | GlobalProtect VPN |
Use a locally installed software package on my college desktop computer | Any physically installed software that is not available in any other way but on that computer | Remote Desktop/Remote Access |
Access files | File Explorer (Finder on Mac) | OneDrive or Teams (preferred) or VPN (non-preferred)* |
Receive Voicemail as e-mail | Unify Xpressions | Submit a Help Desk request |
*To access files that are currently on your L: drive or I: drive, you will need to first move those files over to OneDrive or Teams when on campus, up to 15GB in size per file. It is highly recommended that you use OneDrive (for files you create primarily for your own use, though they can also be shared) and Teams (for files that you create, share, or edit with an established team or group). Note that it is possible to access the L: drive or I: drive using your VPN connection, but OneDrive or Teams is the recommended method.
Sign into my.CSMD.edu, click on the Intranet Access button, or click below (you will be asked to login with your my.CSMD credentials):
For further information on the phone system, click here.
All permanent employees will have their new incoming voicemail delivered to their e-mail account. Please check your Junk Mail folder, the voicemail e-mail defaults to the Junk Mail folder.
OSMO is a smartphone app that provides the equivalent of your desk phone functions remotely on your mobile phone, including making calls through the college phone system, so that outbound calls will have the college caller ID. See the IMT Intranet Site for instructions for both iPhone and Android devices.
IMT has notified those who have been provided with access to OSMO. If you have not received an e-mail notification, but should receive access to OSMO, please e-mail the Help Desk (help@csmd.edu).
Tier 1 employees are considered to be working full-time and will not use automatic reply.
To access files that are currently on your L: drive or I: drive, you will need to first move those files over to OneDrive or Teams when on campus, up to 15GB in size per file. It is highly recommended that you use OneDrive (for files you create primarily for your own use, though they can also be shared) and Teams (for files that you create, share, or edit with an established team or group). See the link for details.
Zoom is a multi-functional web-based video and telephone conferencing system. The system allows meeting attendees to join via telephone, video, and web. It also allows screen sharing, a white board, and a presentation mode.
Security Reminder: All CSM Zoom meetings should be set-up with a password for meetings in order to maintain the integrity of CSM Zoom usage.
View More Zoom Help and Resources
Please visit the IMT website (on-campus or off-campus) for helpful information including:
Please e-mail the IT Help Desk ( help@csmd.edu) for assistance.