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Information for CSM Students on Novel Coronavirus

This page will be updated as information changes. View Archive.

Update: Where We Are

Last updated: 3/27/2020

We are living in unprecedented times, and things change daily—sometimes more frequently.  Amid the uncertainty that we are all experiencing, we continue to adapt, evolve, and do our best to address the current challenges resulting from the COVID-19 pandemic. Your safety, well-being, and continued success are our top priorities and we are committed to keeping you informed during this process.

We are sympathetic to your situation. We are all struggling with how to keep going during this pandemic, and none of us has all the answers.  These are really tough times for everyone.  Please be assured that all CSM faculty are working hard to try to support students as best they can. Nobody saw this coming.

Here are a few reminders about recent decisions affecting students:

Instruction and Student Support Services 

All instruction remains online through April 30. Student services will continue to be offered remotely through April 24 (revised). These dates may be extended as needed. 

Withdrawal and Audit Deadlines 

The last day to withdraw or change to audit/credit without a grade has been extended to April 11. Before withdrawing from a course, please e-mail:

Refund Policy 

The college is currently following the standard process for issuing course refunds. Please refer to CSM’s Emergency Withdrawal and Refund policy for details. Appeals can be submitted via e-mail to  

Payment Plan Due Dates Extended

The payment installment due dates for CSM payment plans have been extended. The payment that was due on March 20 is now due on April 11 and the payment due on April 20 is now due on May 11.   

When you log into your online student account, you may appear to be in an “overdue” status. Please be assured that you will not be accessed late fees for payments due in March or April. If you have any additional questions regarding the status of your payment plan, please contact Student Account Services at

Student Resources Survey

CSM has developed a survey to identify the financial and technological needs students have so that we can provide resources to help you be successful. If you haven’t already completed the survey, please do so HERE. Responses are due by Friday, March 27. 

COVID-19 Reporting Form Available Online 

We ask that any CSM student or employee who has been diagnosed with COVID-19 or any other respiratory illness or who have had contact with someone who was identified as having COVID-19 to complete the COVID-19 ID Form. 

Registration for the Summer and Fall 2020 Terms

As of now, we anticipate that all summer and fall courses will be held as scheduled.  You can register now for the summer sessions. Fall registration opens April 23.

Please continue to check this page for the latest updates. We appreciate your flexibility and resilience as we persevere during this unprecedented moment in our history.